Case Study

At this call center, the operators were using the PCs set on their own desk. This type of operation could not be helped as the system environment and data saved in their own PC will not be available if the operator used any other PC.

Consequently, even when there were only few operators during night and weekend shifts, lighting and air conditioning had to be fully operated as the PCs were scattered in the room.

With the introduction of Eugrid Secure Client, it has become possible to move the operators to a specified area as needed. This will contribute in reducing the running cost by assembling the operators in one area during night and weekend shifts and applying partial lighting and air conditioning only to that area.

This is more to this effect. As the communications between the operators will be broken up when they are separated apart from each other, there was a need to allocate veteran operators between the scattered operators to maintain the quality of service even during the slow hours.

After the introduction of Eugrid Secure Client, it has become possible for operators to work close to each other, which makes it easier for them to consult with each other and exchange information. It is expected that it will enable operators consisting of newcomers to handle the work during night and weekend shifts.

Introduction of Eugrid Secure Client at this user company will enable rational allocation of human resources, thereby enabling further cost reduction.

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For the Board of Education in Imizu City, Toyama Prefecture, “promotion of IT for school-related tasks” was an essential issue for reducing the workloads of elementary school and junior high school teachers. For this purpose, distribution of one PC per teacher was imperative.

However, it was quite difficult to prepare necessary number of PCs in a short period of time. On the other hand, if they allowed privately-owned PCs to be used, there would be risks of data leakage due to loss or theft of PCs when moving them from one place to another.

This is when they turned their attention to Eugrid Secure Client. As data are saved on the file server instead of inside the PC, export of data could be controlled therefore ensuring safety. There was also no need for a completely new system as their existing PCs could be utilized. The introduction of Eugrid Secure Client has realized a secure and cost-friendly thin-client system.

Although only about one PC per two teachers was actually distributed, Eugrid Secure Client was able to realize an environment that is close to their initial goal of “distributing 1 PC for 1 teacher”, as the teachers are able to use any PC that is available.

This example shows that it is possible to realize security and efficiency at the same time by introducing Eugrid Secure Client.
As working at home is becoming inevitable at the present, the use of mobile option for safely carrying out work at home is also disseminating steadily.

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C Holdings, one of the companies that are extensively introducing Eugrid Secure Client, introduced our product to prevent data leakage without slowing down their business.

The company decided to introduce Eugrid Secure Client after evaluating various products for a long period of time. Following is the background for determining the introduction of our product:

Competitive price
Easy introduction and migration
Simplified administration and reduction of cost
Highly diverse features including mobile option

This company has also introduced the mobile option to further boost its effectiveness. Introduction of a mobile option will allow their sales staff to go directly home from their sales activities and carry out the tasks of making reports and organizing their data at home, instead of having to return to the office to do the work.

It is estimated that this will enable the company to cut back tens of millions of yen in overtime. By using Eugrid Secure Client, time and details of all the work carried out by each employee on the PC will be recorded with logs, thereby enabling the company to accurately keep track of the work carried out at home.

This system will also serve as an effective measure for emergency situations such as pandemics.

This example shows that it is possible to enhance security while also reducing cost, and ultimately bring profit to the company.

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As the production bases and offices of this leading machinery manufacturer are scattered nationwide, the executives needed a system where they can perform the same level of work at whichever base they are visiting.

In order to realize this, the same number of PCs as that of the executives had to be prepared for their exclusive use at each base. Moreover, it took an enormous amount of time and effort to keep these scattered PCs in the same condition at all times. As the executives are quite demanding, they even want the icons to be in the same position. Also, as the executives handle highly confidential information, the tasks of the administrators involved were quite challenging.

Thanks to the introduction of Eugrid Secure Client, the executives can now log onto any PC, anytime, at any base, and use it under the same environment without troubling the administrators. The company plans to remove exclusive PCs for the executives and have them use vacant PCs in the future.

Even if the executives are restricted from traveling, for instance, due to the new influenza pandemic, they can continue working as usual at any of the bases.

This company also plans to rent out Eugrid Secure Client-based UMPCs (Ultra mobile PC) to regular employees in the future. PCs preinstalled with Eugrid Secure Client are thoroughly tested, including necessary applications and network connection settings. Therefore, it is possible to rent out PCs with safe BCP environment that prevents unauthorized installation.

The company will also be able to prepare for impediments that involve wide areas such as large-scale disasters, as remote operation of the any network-connected PC at the surviving bases would be possible from distant locations, for instance, from home.

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